Mobile Telecommunications Services provider MTN is alarmed at the rising rate of Mobile Money (MoMo) fraud in Ghana.
Speaking at a workshop put together by MTN on e-crime and fraud at the Ashanti regional Police Headquarters, Commercial Manager for MTN Northern Business District Peter Bimpeh revealed that the number of Mobile Money fraud cases recorded per month has risen to an average of 43 cases from the 28 cases recorded last year; a situation his outfit finds very alarming.
“Over time we have seen a sturdy increase in fraud cases reported in 2016 with an average of 28 cases per month. In the first 2 months of 2017, we are recording an average of 43 cases per month…almost double last year’s average”.
“As a service provider, MTN has undertaken several steps to ensure that our systems are robust enough to provide secure service. As a results of systems enhancement, MTN was granted ISO IEC 20701 2013 certification after a quality control assessment”, he explained to stakeholders at the workshop.
He explained that the frauds are customer-related and not systems-related and categorized them under Phishing, advance fee scam and cashout theft.
Mr. Bimpeh explained that MTN is not sleeping over these crimes and continues to work relentlessly with the Ghana Police Service and e-crime bureau to find solutions and apprehend the culprits.
He added that MTN is organizing the training programme as part of its commitment to dealing with the fraudsters.
Ashanti regional Police Commander DCOP Ken Yeboah encouraged Police personnel to take the training seriously and strive to make the work of fraudsters unattractive for them.