The Municipal Chief Executive for the Ejura Municipal Assembly, Mr Bawah Braimah has lauded the introduction of the mobile money platform, insisting the service has now reduced the rate of hopelessness among traders.
He said traders at the Ejura market were now able to conduct business smoothly since they were not facing difficulty by travelling with huge cash.
Speaking to the Ghanaian Observer Newspaper moments after participating in a community forum, which is an annual outdoor customer engagement program by mobile giant, MTN-Ghana, Mr Braimah noted traders at the Ejura market were now breathing a sigh of relief since they can now retrieve huge cash through the mobile money platform.
Formerly, the MCE disclosed traders were frequently attacked on the Ejura road because robbers detected they carried huge sums to the Ejura market, one of the biggest trading centers between Ashanti and the Brong Ahafo Regions.
According to him, some of them suffered huge and collateral losses anytime they were attacked with most of them being rendered poor after these robberies.
This, he said was because some of the traders carried almost their livelihoods to the market center to conduct business.
However, Mr Braimah noted with gladness the mobile money platform by MTN-Ghana had brought relief to the traders since they need not carry huge sums on them to attract robbers.
He said traders easily retrieved their monies by patronizing the numerous MTN merchant and vendor points across the municipality.
This, he stressed had brought vibrancy to the trading center and urged the mobile giant to continue to provide seamless solutions to the traders and customers at the municipality and elsewhere.
He revealed about 90 percent of the inhabitants at Ejura were either subscribers or customers of MTN since the mobile company provided good service to residents and traders who are predominantly farmers.
Meanwhile, the MCE has appealed to MTN to provide the Ejura Community with many basic social infrastructure projects such as classroom-blocks, clinics and other recreational centers.
In this way, Mr Braimah stressed residents and the community itself would be reaping the benefits of having a trusted mobile partner since it formed part of the social contract the company has with its customers.
Reacting to similar complaints by patrons at the community forum, Mrs Georgina Asare Fiagbenu, Corporate Communications Manager, MTN-Ghana, expressed the company’s commitment to providing its customers with seamless solutions to both data and service challenges.
She, however, encouraged customers and the Municipal Assembly to take interest in the company’s activities including those by the MTN-Foundation which periodically ensures the construction of basic and infrastructural facilities.
He charged the Assembly, particularly, to write proposals for whichever project they would want support from MTN to undertake and make it available to the Foundation since it was committed to fulfilling its corporate social responsibilities.
Other speakers at the function were Mr Steve Asare, Head Mobile Money Services, MTN-Northern Business District, Mr Peter Bimpeh, Senior Commercial Sales Manager and Mrs Charity Darko, Corporate Affairs Manager, MTN-Northern Business District.