The number of MTN fibre cable cuts has risen from around 50 cuts per month to 149 cuts per month; a situation MTN finds very worrying.
At a Media Encounter held by MTN at the Golden Tulip Kumasi City, Corporate Services Executive Samuel Koranteng explained that the largest telecommunication company in Ghana is sinking huge amounts of money into fixing cut fibre cables. He mentioned that it costs over GHC6,500 to fix one cut.
He also explained the revenue implications of these cuts as well as their effect on the quality of service.
Mr. Koranteng revealed that fibre cable cuts which are mostly caused by construction work cost MTN about GHC39 million in revenue losses and also cost the nation some GHC17,580,000 in lost taxes.
He commended some companies including the Ghana Water Company Limited, Zhongmei Engineering Group, CHEC, CHICO for engaging MTN ahead of any work that involves digging and encouraged other contractors to learn from them.
Another major challenge that was highlighted was the issue of battery theft. Though the incidence of battery theft has reduced significantly, MTN still lost about $5.4 million last year through battery theft.
The forum forms part of MTN’s annual Ashantifest programme. The celebration stretches from 30th of April to the 31st of May, 2019.
General Manager-sales of MTN Northern Business District; Nii Adotey Mingle explained that the Ashantifest is MTN’s celebration of Asanteman and presents an opportunity for MTN to show her appreciation to her customers within the region. He says MTN believes in her customers and their contribution to the success of the company.
He outlined some events that will mark the celebration of the Ashantifest including a walk, targeted activations, interactions with customers, mobile money fraud education, movie mania amongst others.
Ashantifest has been held annually for the past 8 years. This year’s celebration however coincides with the celebration of Otumfuo Osei Tutu II’s celebration of his 20 years on the throne.
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